Shipping
Shipping times vary by delivery address. For delivery within the UK, we aim aim to delivery all orders placed before 1pm Monday – Friday within 3-4 working days from dispatch. Bank holidays, national holidays and peak seasonal shipping periods will produce longer delivery times.
Pre-orders will be distributed after the 25th of August 2025.
We offer free shipping on orders over £40, use the code 'FREE40' at checkout to apply. This only applies to UK orders.
Returns
We are committed to ensuring customer satisfaction with all of our products. Below is our return policy to guide you:
Damaged goods: If any product arrives damaged due to transit, please let us know immediately. You can email us at hello@thrilldrinks.com with your order details and the picture of the damaged products.
Non-returnable items: due to the nature of our perishable products, we are unable to accept returns on any of our drinks. we strive to ensure the highest quality in our products and packaging to prevent any issues.